TERMS AND CONDITIONS:

• You agree with all the terms and conditions. If you do not agree, do not buy the item.
• All sales are final, no refunds.
• All sales are GST inclusive and a tax invoice will be issued and sent with your item.
• Payment must be remitted within 7 days of auction closure or/and subject to cancellation without notice.
• Non-paying bidders will receive the appropriate feedback and an Unpaid Item Strike.
• Feedback will be left automatically, if we receive a positive feedback. Please e-mail us if you are not happy with the purchase. We will find a solution. 
• Only refund is exchange. You can only exchange the item if;
  • Item is not in working order.
  • Item is not compatible with your device (only for DVD Dual layers)
• In case of exchange, you will have to pay all the postage fees.
• Faulty items must be returned to us at your cost or there will be no exchange.
• Postage & Handling charges are not refundable under any condition.

WHY BUY FROM US:

• We are a trusted Power Seller (Gold) with over 39,000+ feedback.
• We are an Australian based seller; all our items are located in Melbourne, not sent from overseas.
• We provide the cheapest price with the largest range of blank media products on eBay Australia.
• We have a 14 day exchange option (Conditions apply. Please see Terms and Conditions section for details)
• Email support info@betamedia.com.au

POSTAGE:

• We will combine the postage in most cases, when you buy more than 1 item. However there are some cases in which we will be unable to combine it. Please ask us about it with your postcode and the items that you want to buy. We will even combine the postage after you buy them.
• Parcels sent via courier require a signature at the point of delivery. If there is nobody at the address, the courier driver will leave a card and you will need to respond to the card within 48 hours or the parcel will be returned back to us. In this case, you will need to pay another postage charge, if you wish us to reship the item. Please do not ask for a refund. We do not offer refunds. To prevent this scenario, please check your mail box everyday and look for a red-white-yellow card from the courier. As soon as you get the card, call the driver on the number that he leaves with the card. If nobody is normally at the address during working hours, please let us know so that we can stick an ‘Authority to leave’  label on the parcel informing the driver where to leave the parcel if nobody is at the address, or any other  ‘Safe’ place you may want the parcel left. Please be aware that if you opt for an ‘Authority to leave’ sticker to be placed upon your parcel we will not be liable for any ‘lost’ freight.
• If you do not agree with the terms of our courier service, please select regular service (if available in the listing) or contact us with you postcode for a regular postage estimate.
• Couriers are unable to deliver to P.O BOXES, so if you select the Courier service please provide us with your street address as soon as you buy the item.
• The free postage for additional items offer is only for the same items from the same listing. (if this offer is available)
• We are not responsible of lost or damaged items in postage.
• For some country areas, the courier service is not available at the cost that we have offered. We reserve the right to cancel the sale in this case or you need to pay the difference for the postage.
• We offer insurance for some items. Refer to the listing for additional charge.

PAYMENT:

NOTE: Please do CHECKOUT. This will make the transaction smoother and your delivery QUICKER.

Bank Deposit  :

Details will be sent to you with the winner email after you buy.

NOTE: Please use your "EBAY ID" or your POSTCODE as your reference for the transfer.

PAYPAL:

Please send your payment paypal@betamedia.com.au

COD :

This option is only available for the items that we allow pickup and SOME Melbourne Metro locations. If you are contemplating this method of payment please contact us before hand

MONEY ORDER and CHEQUE:

You can pay by Australian post Money Order. Please make cheques and money order payable to "Beta Media" and send to:                                                                                                               

Beta Media
35 Benston Street

Craigieburn, Vic 3064

NOTE: Please be advised that you need to pay all the Post Office charges for Money Order.

OTHER:

FEEDBACK :

• You will receive positive feedback automatically within a couple of minutes after payment of your item is received.
• If you are planning to leave negative feedback, please contact us before you do as most of the time we will find a solution to make you happy.
• Please do not leave any feedback other than positive.
• Unpaid item buyers will be left negative feedback and they will get an unpaid item strike from us which may forbid them from using some eBay features such as bidding on items. Most sellers will not allow buyers to bid on items if the buyer has more than 1 unpaid item strike within 30 days.
• If you are not going to pay for the item, basically DO NOT BUY it.